Policies
1. Enrollment and course access
Enrollment is designed to make sure the course is a good fit for the student before a full commitment is made.
Application first
Students or parents submit an application or inquiry so we can understand the learner’s age, background, goals, language needs, and availability.
Free first session
The first session is free. It allows the student and family to see the teaching style, course expectations, tools, and level before deciding whether to continue.
Access after enrollment
Enrolled students receive access to the learning portal, course instructions, practice tasks, and any communication channels used for the cohort.
2. Payment, cancellation, and refund policy
Payment details may differ by cohort, country, and payment method. The confirmed price, payment schedule, and available payment options will be provided before paid enrollment begins.
Student cancellation
No payment is required for the free first session. After paid enrollment, fees for sessions that have already taken place are normally not refundable. If a student needs to withdraw early, Phronema Academy may refund the unused part of the course fee when the request is made reasonably and before the remaining sessions are delivered.
Academy cancellation
If Phronema Academy cancels a cohort or cannot deliver a paid course as planned, students will be offered a refund for the undelivered part of the course or the option to transfer to a later cohort when available.
3. Attendance, missed lessons, and pacing
Live participation matters
The courses are built around live teaching, guided practice, questions, and weekly progress. Regular attendance is expected.
Missed sessions
If a student misses a session, they should review the assigned material and complete the practice task. Individual make-up lessons are not guaranteed unless agreed in advance.
Reasonable pace
Students are expected to practice between sessions. The goal is steady progress, not rushing through topics without understanding.
4. Teen learners and parent communication
For teen courses, a parent or guardian should be involved in enrollment and reachable for important course communication.
Parent or guardian contact
For students under 18, a parent or guardian contact is required. Parents may ask about attendance, progress, course expectations, and general performance.
Safe learning boundaries
Communication with teen students should stay within course-related channels and purposes. Private, unrelated, or unnecessary communication is not part of the academy’s learning model.
5. Conduct and respectful participation
Phronema Academy expects a respectful, focused, and serious learning environment. Students do not need prior coding experience, but they do need patience, honesty, and willingness to practice.
Expected
Students should attend on time, participate respectfully, ask questions, complete assigned practice, submit their own work, and communicate early if they are struggling.
Not acceptable
Harassment, insults, cheating, disruption, misuse of shared links, inappropriate content, or disrespect toward other students may lead to removal from the course without refund for completed sessions.
Phronema Academy may remove a student from a course if their behavior seriously harms the learning environment or creates safety concerns.
6. Submissions, certificates, and academic honesty
Weekly submissions
Students may be asked to submit code links, screenshots, short videos, or brief reflections to show their progress and understanding.
Original effort
Help is allowed, but students should not present copied work as their own. The purpose of projects is to learn by building, not merely to produce a finished file.
Certificate requirements
Certificates are earned through attendance, engagement, weekly progress, and completion of the final capstone. They are not automatic and are not a degree, license, or job guarantee.
7. Privacy and student information
Phronema Academy collects only the information needed to respond to inquiries, organize cohorts, teach courses, support students, and manage enrollment.
Information we may collect
This may include name, email address, parent or guardian contact, learner age range, course interest, language preference, messages sent through the contact form, attendance information, and submitted course work.
How information is used
Information is used for communication, enrollment, teaching, progress support, certificate decisions, and course administration.
8. Course materials and intellectual property
Course materials are provided for enrolled students’ personal learning. This includes lesson notes, examples, worksheets, slides, tasks, project prompts, recordings if provided, and other academy resources.
9. Learning portal, tools, and technical responsibility
Student device
Students should have access to a stable internet connection and a computer suitable for live online learning and browser-based coding practice.
Accounts and access
Students should keep learning portal links, passwords, and class links private. Shared access can disrupt the learning environment and may be restricted.
Tool changes
Phronema Academy may change coding tools, platforms, or submission methods when needed to improve reliability or simplify learning.
10. Course changes and policy updates
Course schedules, tools, cohort opening dates, language options, and policies may be adjusted as the academy develops. Any important change that affects enrolled students will be communicated through the relevant course communication channel or email.
Ask before you enroll.
If you are unsure about enrollment, refunds, teen learner requirements, course tools, privacy, or certificates, please contact Phronema Academy before joining a cohort.